CPD Showcase Reflection
It has come to the end of our Career and Professional Development module and this journey have been a fruitful and enjoyable one. To conclude the module, we attended a CPD showcase that was put together by the selected students from each class. During the showcase, we watched seven outstanding presentations prepared by my fellow coursemates. They were equally superb and I have personally benefitted from all of them. This could be because the topics chosen were closely related to the hospitality industry. Hospitality, being a service-driven industry, it is important for students to be well equipped with the relevant skills to deal with challenges. Be it bullying, handling of difficult customers or sexual harassment, the presentation by each team have taught us the importance of knowing how to deal with such challenges when faced with one. In my opinion, the team that left the deepest impression was the second presenting group consisting of Cassandr...